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Soft. Soulful. Conscious.
FLOWER OF LIFE COLLECTIONS
Below are some of are common questions about our flower of life collections
What makes the Flower of Life Collection special?
Our signature collection is made from organic, undyed, unbleached crinkled muslin cotton. It's not only breathable and lightweight, but also resonates at a natural frequency, believed to harmonize with your baby's natural energy. It's a gentle beginning wrapped in purity.
Is the fabric safe for babies with sensitive skin?
Yes! Our fabrics are hypoallergenic, chemical-free, and designed especially for delicate skin—perfect for babies who tend to sweat or are prone to rashes.
Do the clothes come pre-washed?
Absolutely. Each piece is pre-washed and softened using natural methods, so it’s ready to wear, cuddle, and snuggle the moment it arrives.
Are these good for hospital bag essentials or gifting?
Yes and yes! The Flower of Life range is perfect for first outfits, hospital bags, and as beautiful, meaningful baby shower gifts. We even offer curated gift sets.
Easy to Order. Easier to Love.
Orders
Below are some of are common questions about orders.
How do I make a purchase?
Simply browse our website, select your favourite styles or sets, add to cart, and proceed to checkout. Done in minutes—more time for snuggles.
How do I know if my order is confirmed?
Once your order is successfully placed, you'll receive aninstant confirmation emailwith all your order details. If you don’t see it in your inbox within a few minutes, please check yourspam or promotions folder— sometimes it sneaks in there!
Still no luck? Just drop us a message and we’ll be happy to assist you right away.
Can I modify or cancel my order after placing it?
You can request a change or cancellation within 2 hours of placing your order by emailing us. After that, it might already be on its way to you.
Can I change my shipping address after my order is placed?
Yes!, we can help — but Timing is key!
If your order hasn’t been shipped yet, we’ll gladly update the shipping address for you. Please reach out to us as soon as possible with your updated information.
Once your order is dispatched, address changes may no longer be possible.
We’re always here to help make things right!
Because We Understand Parenthood.
Shipping & Returns & REFUNDS
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes! We ship globally so little ones around the world can feel the Z-KIDS touch.
When will my order be shipped?
Orders are packed and dispatched within 24–48 hours (excluding Sundays and public holidays). We’ll notify you with tracking details as soon as it’s shipped!
How long will it take until I receive my order?
- Metro cities: 5–7 working days
- Other regions: 7–10 working days
- International orders: 15–30 working days depending on location
What is your return policy?
We accept returns of unused, unwashed items in original condition within 7 days of delivery. Reach out to us, and we’ll guide you through it.
How will I get my refund?
Refunds will be processed to the original payment method within 5–7 working days after the returned item passes quality check.
Can I exchange an item for a different size or product?
Yes! If your item is eligible for exchange, drop us a message and we’ll be happy to help you find the perfect fit.
